Terms of service

Terms of Service

These Terms of Service govern your use of the TOUCHSTONE POTTERY online store and purchases made through it.

Orders

When you place an order, please provide accurate contact and delivery information so that we can process and ship the order. Order information and payment are handled through the checkout available on this store.

Shipping

We ship only within the United States. Our Shipping Policy describes current shipping charges, preparation time, carrier transit time, tracking, insurance, and how to report shipping damage.

Returns and refunds

Our Refund Policy describes the 30-day return window, item-condition requirements, return-shipping responsibilities, and refund treatment. Please contact us before sending a return.

Contact

Questions about these Terms or an order can be sent to touchstonepottery1@gmail.com or 802-368-7354. Our physical address is 2418 Old County Road, West Halifax, Vermont 05358.

Policy updates

We may update these Terms when store operations or applicable requirements change. The current version is posted on this store.